• Email: sezario.shop@gmail.com
• Phone: 03425734021 
• Available  from 9 AM – 11 PM (Mon-Sat)
  

Welcome to Sezario, your trusted online shopping destination! We are  bringing you high-quality products at unbeatable prices. Our goal is to provide a seamless shopping experience, offering a wide range of trending and essential products that cater to your lifestyle.

Our Mission At Sezario, we strive to make online shopping convenient, affordable, and enjoyable. We work hard to curate top-quality products while ensuring exceptional customer service, competitive pricing, and secure transactions.

Our Commitment to You We are more than just an online store—we are a community of shoppers who value quality, affordability, and excellent service. We listen to our customers, constantly improving our offerings to meet your needs and exceed expectations.

Why Shop With Us?

Wide Selection – A diverse range of products to meet all your needs.

Affordable Prices – Direct partnerships with suppliers to offer you the best deals.

Secure Shopping – We prioritize your privacy and security.

Fast & Reliable Shipping – We ensure timely deliveries with trusted logistics partners.

Customer Satisfaction – 24/7 support to assist you every step of the way.

Exclusive Deals & Discounts – Enjoy special promotions and member-only savings.

Easy Returns & Refunds – Shop with confidence knowing we have a hassle-free return policy.

Whether you’re looking for the latest gadgets, home essentials, or trendy accessories, Sezario has something for everyone. Join our growing community of happy shoppers and experience the convenience of online shopping like never before!

For any inquiries, feel free to contact us at sezario.shop@gmail.com.

At Sezario, customer satisfaction is our priority. We strive to ensure that you are happy with your purchase. If you are not completely satisfied, we offer a hassle-free exchange and return process.

1. Eligibility for Returns & Exchanges

Items must be returned within 7 days of the delivery date.

Products must be unused, in their original packaging, and in the same condition as received.

Proof of purchase (order number or receipt) is required for all returns and exchanges.

Certain items, such as perishable goods, personal care products, and custom-made items, may not be eligible for returns due to hygiene or personalization reasons.

2. How to Initiate a Return or Exchange

Contact our customer support team at Sezario.shop@gmail.com with your order details and reason for return/exchange.

We will provide you with a return authorization and instructions on how to send back your item.

Once we receive and inspect the returned product, we will process your exchange or refund.

3. Refund Process

Approved refunds will be processed within 7 business days.

Refunds will be issued to the original payment method used for the purchase..

4. Exchange Policy

Exchanges are subject to stock availability.

If the requested item is unavailable, you may choose an alternative product or opt for a refund.

5. Non-Returnable Items

Gift cards, downloadable software, and digital products.

Clearance or final sale items.

Items damaged due to misuse or improper handling.

6. Damaged or Incorrect Items If you receive a damaged, defective, or incorrect product, please notify us within 2 days of receiving your order. We will arrange for a replacement or a full refund at no extra cost to you.

7. Shipping for Returns & Exchanges

Customers are responsible for return shipping costs unless the return is due to a Sezario error.

We recommend using a trackable shipping service, as we are not responsible for lost returns.

8. Changes to This Policy Sezario reserves the right to update or modify this Exchange & Returns Policy at any time. Any changes will be posted on this page with the updated effective date.

For further inquiries, please contact our customer support team at sezario.shop@gmail.com

1. Orders & Payments

Q: How do I place an order on Sezario?
A: Simply browse our website, add products to your cart, and proceed to checkout. Follow the steps to enter your shipping details and make payment securely.

Q: What payment methods do you accept?
A: We accept major credit/debit cards,online banking. Cash on Delivery (COD) may be available in select locations.

Q: Can I cancel or modify my order?
A: Orders can be modified or canceled within 24 hours of placement. After that, they are processed for shipping and cannot be changed.

2. Shipping & Delivery

Q: How long does delivery take?
A: Standard delivery takes 3-7 business days, depending on your location. Express shipping options may be available at checkout.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email or SMS. You can track it through our website’s Order Tracking page.

3. Returns & Refunds

Q: What is your return policy?
A: We offer a 7-day return policy for unused and unopened items. Please check our Returns & Refunds page for more details.

Q: How do I request a refund?
A: To request a refund, contact our customer support with your order details. Once we receive the returned item, we will process your refund within 5-7 business days.

Q: Are all items eligible for return?
A: Certain items, such as personal care products and customized items, are non-returnable for hygiene reasons.

4. Account & Security

Q: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and receive exclusive discounts.

Q: Is my personal information safe?
A: Yes, we use industry-standard SSL encryption to protect your data. We do not store credit card details.

5. Customer Support

Q: How can I contact Shopzee?
A: You can reach our customer support via:

• Email: Sezario.shop@gmail.com
• Phone: 03425734021
• Live Chat: Available on our website from 9 AM – 6 PM (Mon-Sat)

Q: What should I do if I receive a damaged or wrong item?
A: Please contact our customer support team within 48 hours of receiving your order with photos of the product, and we will arrange a replacement or refund.

Your privacy is important to us. This Privacy Policy outlines how we collect, use  and protect your personal information when you visit our website and make purchases.

1. Information We Collect

• Personal Information: Name, email address, phone number, shipping and billing addresses, payment details.
• Non-Personal Information: IP address, browser type, device information, and browsing behavior.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic.

2. How We Use Your Information

• To process and fulfill your orders accurately and efficiently.
• To communicate with you regarding your orders, promotions, and updates.
• To improve our website, services, and overall customer experience.
• To personalize product recommendations based on your preferences.
• To prevent fraud, ensure security, and comply with legal requirements.
• To provide customer support and address inquiries or concerns.

3. Sharing Your Information We do not sell or rent your personal information. However, we may share it with:

• Trusted Third-Party Service Providers: Payment processors, shipping partners, and IT service providers necessary for order fulfillment and site operations.
• Legal Authorities: If required by law or to protect our legal rights, prevent fraud, or ensure user safety.

4. Data Security We implement strict security measures, including encryption and secure payment gateways, to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transaction is 100% secure, and we encourage users to take precautions such as using strong passwords and enabling two-factor authentication.

5. Your Rights and Choices

• You can access, update, or delete your personal information by contacting us.
• You may opt out of marketing communications at any time.
• You can disable cookies through your browser settings, but this may impact site functionality.
• You have the right to request details on how your data is being used and stored.

6. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

7. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at  Sezario.shop@gmail.com.

Thank you for trusting Sezario with your personal information. Your privacy and security are our top priorities!